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Added: Index, Token stealer? Will I get banned? Deleted messages disappear from the exported file? Export already deleted messages? Export private chats? Download images? Share the files? I can't copy my token! and much more
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Welcome to the Frequently Asked Questions (FAQ) and Troubleshooting page!<br/>
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Here you'll find the answers to most of the questions related to **DiscordChatExporter** (DCE for short) and its core features.<br/>
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If you still have unanswered questions after reading this page or if you have encountered a problem that's not described here and it's not a [known issue](https://github.com/Tyrrrz/DiscordChatExporter/issues?q=is%3Aissue), feel free to [open a new issue](https://github.com/Tyrrrz/DiscordChatExporter/issues/new).
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**Index**
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* [**General questions**](https://github.com/Tyrrrz/DiscordChatExporter/wiki/Troubleshooting#general)
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* [**First steps**](https://github.com/Tyrrrz/DiscordChatExporter/wiki/Troubleshooting#first-steps)
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* [Token](https://github.com/Tyrrrz/DiscordChatExporter/wiki/Troubleshooting#i-cant-find-my-token)
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* [Channel ID](https://github.com/Tyrrrz/DiscordChatExporter/wiki/Troubleshooting#where-are-the-channel-ids)
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* [Running the program in Mac/Linux](https://github.com/Tyrrrz/DiscordChatExporter/wiki/Troubleshooting#how-do-i-run-DCE-on-mac-or-linux)
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* [Scheduling exports (advanced)](https://github.com/Tyrrrz/DiscordChatExporter/wiki/Troubleshooting#how-can-i-set-DCE-to-export-automatically-at-certain-times)
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* [Exported chat crashes browser](https://github.com/Tyrrrz/DiscordChatExporter/wiki/Troubleshooting#the-file-is-too-big-i-cant-open-it)
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* [DCE is crashing/failing](https://github.com/Tyrrrz/DiscordChatExporter/wiki/Troubleshooting#DCE-crashesfails)
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* [.NET Core Runtime is required](https://github.com/Tyrrrz/DiscordChatExporter/wiki/Troubleshooting#net-core-runtime-is-required)
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* [**CLI help**](https://github.com/Tyrrrz/DiscordChatExporter/wiki/Troubleshooting#cli)
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# General
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### Token stealer?
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No. That's why it's important for this kind program to be open source, so the code can be audited by anyone.<br/>
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If you're using the GUI, be aware that your token will be saved to a plaintext file unless you disable it in the settings menu.
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### Why should I be worried about the safety of my Token?
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A token can be used to log into your account, so treat it like a password and never share it.
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### How can I reset my Token?
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Follow the [instructions here](https://github.com/Tyrrrz/DiscordChatExporter/wiki/Obtaining-Token-and-Channel-IDs).
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### Will I get banned if I use this?
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Automating user accounts is technically against TOS, use at your own risk. [Bot accounts](https://discordapp.com/developers/docs/topics/oauth2#bots) don't have this restriction.
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### When a message is deleted will it disappear from the exported file?
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Text messages are not removed from the exported file, but media such as images and user avatars are. You can avoid this by [saving the HTML file for offline viewing](https://github.com/Tyrrrz/DiscordChatExporter/wiki/Storing-HTML-locally).
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### Can DCE export messages that have already been deleted?
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No, DCE cannot access them since they are deleted from Discord's servers.
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### Can DCE export private chats?
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Yes, if your account has access to them.
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### Can DCE download images?
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DiscordChatExporter itself doesn't save images to your PC, but you can "extract" the images from an HTML file if you [save it for offline viewing](https://github.com/Tyrrrz/DiscordChatExporter/wiki/Storing-HTML-locally).
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### Can the exported chats be shared?
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Yes.
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# First steps
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### I can't find my Token
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Check the following page:
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* [Obtaining Token](https://github.com/Tyrrrz/DiscordChatExporter/wiki/Obtaining-Token-and-Channel-IDs)
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### My Token is disappearing too quickly, I can't copy it!
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[Try this](https://github.com/Tyrrrz/DiscordChatExporter/issues/76#issuecomment-412349261).
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### Where are the 'Channel IDs'?
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Check the following page:
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* [Obtaining Channel IDs](https://github.com/Tyrrrz/DiscordChatExporter/wiki/Obtaining-Token-and-Channel-IDs)
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### How do I run this tool on Mac or Linux?
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### How do I run DCE on Mac or Linux?
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Check the following pages:
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* [macOS usage instructions](https://github.com/Tyrrrz/DiscordChatExporter/wiki/macOS-usage-instructions)
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* [Linux usage instructions](https://github.com/Tyrrrz/DiscordChatExporter/wiki/Linux-usage-instructions)
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### How do I set DCE to export automatically at certain times?
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Check the following pages to learn how to schedule **DiscordChatExporter.CLI** runs:
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### How can I set DCE to export automatically at certain times?
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Check the following pages to learn how to schedule **DiscordChatExporter.CLI** runs (advanced):
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* [Windows scheduling](https://github.com/Tyrrrz/DiscordChatExporter/wiki/Scheduling-exports-on-Windows)
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* [macOS scheduling](https://github.com/Tyrrrz/DiscordChatExporter/wiki/Scheduling-exports-on-macOS)
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* [Linux scheduling](https://github.com/Tyrrrz/DiscordChatExporter/wiki/Scheduling-exports-with-Mono-&-Crontab)
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### It crashes/fails
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### The file is too big, I can't open it!
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Try opening it with a different program or use a different file format, like `TXT`.
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### DCE crashes/fails
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Check the following page:
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* [Installing .NET Core Runtime](https://github.com/Tyrrrz/DiscordChatExporter/wiki/Install-.NET-Core-runtime)
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Block a user